Resources and FAQ 

Requests

How do I make a request to access data in the Data Warehouse?
  • Contact the member of the EDBI team by filling out the contact form
How can I start using Tableau Desktop?
  • Obtain a Tableau license key. If you don't already have a Tableau license, request a quote by creating an RT Ticket (helpdesk@rice.edu) to Central Procurement
  • If you already have a Tableau license key assigned to you and are having issues retrieving it, please follow these instructions to retrieve it from Tableau's customer portal or create a ticket to Enterprise Data and Business Intelligence (EDBI) Team.
  • Once a Tableau license key is obtained, follow the instructions in our Tableau Getting Started Guide

    Still need help?