What We Do
We empower the university community with trusted data and actionable insights. Our team designs and delivers enterprise data solutions, advanced analytics, and intuitive dashboards that support informed decision-making across research, academics, and administrative operations. By integrating innovation, governance, and collaboration, we ensure that data becomes a strategic asset for Rice University’s mission of excellence in education and research.
Key Focus Areas
- Data Strategy and Governance/Enablement
- Enterprise Data Management
- Business Intelligence and Reporting
- Advanced Data Analytics and Narrative Business Intelligence
- Data Visualization and Storytelling (Tableau and Power BI)
- Data Consulting and Partnerships
- Data Security and Privacy
Strategic Goals
Strategic Goal #1: Launch Enterprise Data Platform and build a Decision Intelligent Campus
Bringing a unified data platform to production will make trusted, timely information readily accessible across campus, enabling deeper insights and more confident, data-informed decisions at every level. We will have data from all major enterprise systems, including Human Resources, Finance, Student Information Systems, Admissions CRM, Research, Facilities, and ancillary supporting applications.
Strategic Goal #2: Build Insightful Tracker Dashboards
Thoughtfully designed dashboards in key areas like admissions, HR, finance, students and research will illuminate trends, support transparency, and empower teams to act with clarity and confidence.
Strategic Goal #3: Launch Campus Data Governance/Enablement Program
Establishing a collaborative governance framework will clarify roles, definitions, and responsibilities, laying the groundwork for shared trust and consistency in how data is used, accessed, and understood.
Strategic Goal #4: Grow Decision Insights Community
Creating spaces for connection through data labs, office hours, trainings, and our flagship Data Day will nurture a vibrant culture of curiosity, confidence, and shared learning around data.
Strategic Goal #5: Expand and Stabilize Metrics Portal
Ensuring the metrics portal is fast, reliable, and easy to navigate will provide a clear lens into our institutional strategic plan progress, helping leaders and teams monitor the progress, stay aligned, and informed.
Operational Goals
Operational Goal #1: Elevate Customer Service
Responding to every stakeholder support request with care, clarity, and urgency fosters trust and ensures our colleagues feel genuinely supported in their data and reporting needs.
Operational Goal #2: Keep Our Data Systems Strong
Maintaining a healthy, secure data infrastructure, including Fabric, Tableau, PowerBI, Snowflake, and Extract, Transform, and Load (ETL) pipelines, ensures insights flow freely without disruption or delay.
Operational Goal #3: Refresh Data Reliably and On Time
Delivering timely and accurate data refreshes in our data platform and all our dashboards, including strategic dashboards, reinforces confidence in our tools and keeps decision-makers grounded in the most current and timely information.